Lovestitch Returns

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Lovestitch will gladly accept full priced unworn, unwashed or defective merchandise in the contiguous United States for an exchange or refund within 30 days of the date of receipt. Please allow 2-3 weeks for your return to be received and processed. We ask that you ship items back in their original packaging/box.

Final Sale Items: Anything purchased on the website with a discount of 40% off or more will be considered Final Sale. This includes but is not limited to 75% Off Summer Sale, 50% Off Flash Sales, Black Friday Sale, and Cyber Monday Sales. 

Noncontiguous and International orders including but not limited to Puerto Rico & Hawaii are not refundable & will be considered final sale. 

Holiday Returns: Items purchased November 15 - December 24: Your original form of payment will be credited for returns mailed within 60 days of the received shipping date. After 60 days, all sales are final. Items that are discounted 40% or higher are considered final sale.

Eligibility for store credit: Contact customercare@shoplovestitch.com to see if you're eligible for store credit on a sale item!

Refunds are Simple: Your original form of payment will be credited for returns mailed within 30 days of the received shipping date. After 30 days, all sales are final. To see if you're eligible for an exception, please contact us at:
customercare@shoplovestitch.com

Jewelry Returns: Your original form of payment will be credited for returns mailed within 15 days of the received shipping date. After 15 days, jewelry is considered FINAL SALE.

Unauthorized Returns: If you send your items back without notifying us, there will be a delay in processing your return. Furthermore, if you send your items back to us outside of the 30-day window requesting a credit or return, should we accept the return, items will be subject to restocking fee of a minimum of $10.00. 

We do not accept returns or exchanges for Lovestitch items NOT purchased through www.shoplovestitch.com

Returns/Exchanges outside of the contiguous U.S. : We are unable to send prepaid return labels for returns/exchanges for orders shipping outside of the contiguous U.S.  You may send the items back to us on your own and we can process returns and/or issue store credit, once we receive the items back from you. If you have received a defective or incorrect item, please contact customercare@shoplovestitch.com. 

INTERNATIONAL RETURNS & EXCHANGES

International Exchanges We apologize but we are unable to process exchanges for orders shipping internationally. If you have received a defective or incorrect item, please contact customercare@shoplovestitch.com.

International Returns
We apologize but we are unable to send prepaid return labels for returns/exchanges for international orders (any orders outside of the contiguous US).  You may send the items back to us on your own and we can process returns and/or issue store credit, once we receive the items back from you. If you have received a defective or incorrect item, please contact customercare@shoplovestitch.com. 

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Prepaid UPS Return e-Label: We can send you a prepaid UPS return label to your e-mail inbox to return your items if you are within the contiguous U.S. The cost of the prepaid label is $7, or $15 if your returned item amount exceeds 7 items. The amount will be deducted from your refund. You also have the option of sending your items back on your own, but we do recommend that you insure the package and hold onto your tracking number.  We ask that returns are shipped back in their original packaging/box.

A restocking fee of $15 will be applied to all returns that exceed 8 items.